Returns and exchanges

At Wera Plants, we take pride in delivering healthy, hand-picked plants to our customers across Australia. Due to the nature of our products, we do not accept returns or exchanges for change of mind. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will require clear photos of the issue to assess and resolve the matter promptly.

For any concerns, reach out to us at info@weraplants.com.au or call +61 432 452 255. Our team is dedicated to ensuring your satisfaction and will guide you through the resolution process.

Please note that all our plants are shipped bare-rooted to ensure their safety during transit. Images on our website are for reference only; actual plants may vary in size and appearance. 

We appreciate your understanding and support. Your satisfaction is our priority, and we strive to provide the best service possible.